Nothing shows up on the screen, and he gets the 'No Read' on the player's display.He tells me that the people that work at the video store said it might need a firmware upgrade to player the newer formats.How-to With older players, there are usually two ways to upgrade the firmware: you download a file from the company website, then copy that to a USB flash drive, or burn it on a CD or DVD.Insert this drive/disc into the player, and the player will update the software.Some manufacturers will take positive advantage of this, and add new features to their players.
That fact that it didn't update may mean that the player has a serious problem with its playback laser and you won't be able to fix that via a firmware update. It does seem like if the player couldn't read a newer Blu Ray do it being some different format, that there would be some sort of message to that affect on the screen, as opposed to the player display just saying No Read.Made sense to me, so I checked, and he has Version 1.0, and on the Panasonic site, they're up to 2.1 First of all, it does make sense that this might be the issue, but would he get more than the the display on the player saying 'No Read' if this was the case? Anyway...doesn't have internet, otherwise I would have tried to update it that way.So I went home and made an update disc, and followed the instructions here the letter. Went back, following the instructions on that page, I tried to update it.Yes, updating via the internet should work, but I have a feeling that this is likely to be a hardware problem that can't be fixed that way. After that again connect the wires and start up the unit.